- Due date changed from 16/09/2016 to 09/09/2016
- Start date changed from 12/09/2016 to 05/09/2016
- Follows Deliverable #3260: Measuring and assessing the quality of work items completed added
Skill 1 required?:
Using performance management to measure employee productivity and SLA adherence; delivering scorecards on a daily basis to managers and employees.